Privacy Policy

Claimsalerts.com, LLC ("LLC") operating SettlementAlerts.com (“Site”), the SettlementAlerts Apps (“Apps”) and its services (collectively, “Services”) has made a commitment to collect, use, and disclose personal information in compliance with applicable law and in such a manner that a reasonable person would consider appropriate in similar circumstances. This Privacy Policy ("Policy") informs you how LLC handles privacy matters and processes your personal data.

SCOPE

This Policy covers all LLC owned and managed websites, products and services and the data that is shared by a visitor or user with us whether directly, via message or email. This Policy applies when you visit or use our Site, Apps and Services, including events, that refer or link to this Policy. This Policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via the Site, Apps, Services, messages, any communications or email. By using our Services, you agree to the terms and conditions of this Policy. This Policy only applies to Data (as defined below) and other information collected by us from visitors to our Site and users of our Services. Please read this Policy carefully to understand what we do with the personal information we collect both online and offline.

LLC may collect, use, and disclose personal information related to visitors to our Site, users of the Services, or other parties providing information through the Services (“Data”).

QUESTIONS OR COMPLAINTS ABOUT THIS PRIVACY POLICY

If you have any questions or complaints about this Policy, you may contact LLC at: privacy@settlementalerts.com. 

DATA COLLECTED

LLC and/or the Services may collect Data from visitors, users, and third parties. The Data may include:

  • Certain personal data that can be used to contact or identify you ("Personal Data"). Personal Data we collect may include, but is not limited to:

    • Name

    • Gender

    • Postal address, business and personal

    • Telephone number, business and personal

    • Email address, business and personal

    • Credit and debit card number or other payment data

    • Financial information

    • Language preference

    • Age

    • Geolocation information

    • Data made available by linking your social media or other accounts to create an account on our platform

    • Pictures or videos you submit;

    • Publicly available information about you, related parties, and other related information related to your use of the Services;

    • the IP address from which you access our website; and

    • other information that you may disclose to or share with us online, over the phone, or otherwise related to your interest in or use of the Services.

LLC and/or the Services may obtain contact details and other information about you from other third parties, including:

  • Social media platforms;

  • Third parties that help us determine a location in order to customize certain products to your location or perform the Services; 

  • Businesses with which we offer co-branded services or engage in joint marketing activities; and/or

  • Publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold.

LLC and/or the Services may automatically collect information about how you and your device interact with the Services, including:

  • Computer, device and connection information, such as IP address, browser type and version, operating system and other software installed on your device, mobile platform and unique device identifier and other technical identifiers, error reports and performance data;

  • Usage data, such as the features you used, the settings you selected, your URL clickstream data, including date and time stamp and referring and exit pages, search terms you used, and pages you visited or searched for on the Service;

  • For location-aware Services, the region, city or town where your device is located to provide you with more relevant content for where you are or to comply with aspects of our Terms of Service.

We also collect this data through the use of cookies and other technologies. Cookies (see below) are small text files that can be read by a web server in the domain that puts the cookie on your hard drive. We may use cookies and other technologies to store your preferences and settings, help you with signing in, provide targeted ads and analyze site operations. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service. 


INFORMATION COLLECTED AUTOMATICALLY

We and our third-party service providers, such as advertising and analytics providers, use cookies, web beacons and other data technologies to receive and store certain types of information when you interact with us through your computer or mobile device. Using these technologies helps us recognize you, customize your experience and make relevant messages. 

Here are some of the types of information we collect:

  • Log & Device data. When you visit our Site, we may automatically record information ("log data"), including information that your browser sends whenever you visit our site. This log data may include your web address you came from or are going to, how long you spent on our Site, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location.

  • Our third-party service providers may provide us information that tells us how our marketing ads, often placed on third party sites, performed and who clicked on them. This information does not identify any specific individual and is generally non-identifying. If we were to associate it with you, we would treat it as personal data.

USES AND DISCLOSURES

LLC may collect, use, and disclose Data for the following purposes:

  • To initiate, process, review, investigate, assess, validate, settle, finalize, and otherwise engage in any and all activities necessary to provide the Services;

  • For reporting, auditing, and analytics purposes;

  • To communicate with you;

  • To verify your identity;

  • For fraud detection and verification purposes, and to otherwise protect us, users and others from fraud, error, and other harm;

  • To improve our services and operations, and to provide training to relevant personnel; and

  • In order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

In carrying out the activities and purposes described above on behalf of its clients, Data may be processed by LLC, including other affiliated LLC entities, who perform services or provide support relating to the Services. Data may also be disclosed to third parties as set forth below:

  • Adjusters, assessors, valuators, and service providers engaged by LLC to perform services or functions related to LLC’s business;

  • Authorized representatives and other service providers acting on our behalf; and

  • Other third parties where necessary to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

COOKIES

LLC may use cookies and other mechanisms to collect personal information about individuals when they visit or interact with us online. Cookies are unique identifiers, which are used to customize your website experience. You can change your browser to prevent or notify you whenever you are sent a cookie. This gives you the chance to decide whether or not to accept the cookie. We use the information in cookies to help us improve our website and our Services, and for fraud detection and verification purposes. If you do not accept a cookie, there may be limitations on your use of some site functions. The following links may be helpful to you:

Cookie settings in Internet Explorer
Cookie settings in Edge
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

The Site, Apps or Services may use Strictly Necessary Cookies, Performance Cookies, Functional Cookies, Targeting Cookies and Social Media Cookies. Any of these may be first-party cookies or third-party cookies, persistent or session.

  • Strictly Necessary Cookies: These are cookies without which you would not be able to use this Site. For example, Strictly Necessary Cookies adjust the Site data transmitted to match your Internet connection, get you to the secure versions of the Site, and help provide services you specifically request. If you set your browser to block these cookies, some parts of the Site will not work.

  • Performance Cookies: We use these cookies to count visits and traffic sources, to measure and improve Site performance. They help us to know which pages are the most and least popular and see how visitors move around the Site.

  • Functional cookies: These cookies allow the Site to remember choices you make and provide enhanced functionality and more personalized features. Depending on context, Functional Cookies may store certain types of Personal Information as needed to provide functionality.

  • Targeting Cookies: Targeting cookies help us manage and display our advertisements, based on your activity on the Site and other sites; this is known as interest-based advertising. Targeting cookies mainly rely on uniquely identifying your browser and internet device.

  • We may also use third-party Service Providers to show advertisements, which may include targeted advertisements on a third-party site after you have visited our website. We and the third-party service providers use cookies to inform, optimize, measure performance and provide information and/or ads based on your previous visits to our site. Any separate tracking that a third party performs is subject to their own privacy policy. Our third-party service providers may provide us information that tells us how our marketing ads, often placed on third party sites, performed and who clicked on them. This information does not identify any specific individual and is generally non-identifying. If we were to associate it with you, we would treat it as personal data.

  • Social Media Cookies: Social Media Cookies make social sharing easier for you, provide you with tools to connect with the Site, and help us better understand both the audience for the Site and the effectiveness of our social media outreach. These are third-party cookies from X (FKA Twitter), Facebook, Instagram and LinkedIn. Your choices with respect to such cookies are determined by the social media platforms on which you have accounts.

ANALYTICS

We may use automated devices and applications operated by third parties, including Google Analytics (http://www.google.com/intl/en/policies/privacy/) to evaluate the usage of our website and services, in order to improve our website and services’ performance and user experiences. These third parties may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties, but they may collect your IP address as part of their services.

CONSENT

Your consent to the collection, use, or disclosure of your personal information can be express through written, electronic, or any other method. The choice to provide LLC with your consent is always yours, however, your decision to withhold such consent may limit our ability to provide you with certain services.

LIMITING USE, DISCLOSURE, AND RETENTION

Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. LLC does not sell the Data to any party.

LLC may destroy, erase, or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for a legal or business purpose. We will take due care when destroying personal information so as to prevent unauthorized access to the information.

ACCURACY

The personal information LLC collects needs to be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. LLC will, on an as needed basis, take reasonable steps to confirm the accuracy and completeness of personal information under its care and control. Individuals who provide their personal information to LLC must do so in an accurate and complete manner.

SAFEGUARDS

LLC has implemented measures designed to secure personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All personal information is stored on secure servers behind firewalls.

LLC's security measures include:

  • Education and training to relevant staff to ensure they are aware of our privacy obligations when handling personal data.

  • Technological security measures, including firewalls, multi-factor authentication, encryption, and anti-virus software.

  • Reasonable precautions for the disposal or destruction of personal information that may consist of securely shredding physical documents and deleting electronically stored information in a manner that prevents it from being readily recovered.

If we find out there has been a breach of our security safeguards and there is a real risk of significant harm to you, you will be notified unless otherwise prohibited by law.

ACCESS AND CORRECTION

You may request access to, or the correction of, the personal information collected and processed by LLC as part of the Services, information about the ways in which that information is being used, and a description of the individuals and organizations to whom that information has been disclosed, by making a written request to LLC at accounts@settlementalerts.com. You may be required to verify your identity.

In some situations, we may not be able to provide access to certain personal information. This may be the case where, for example, disclosure would reveal personal information about another individual, the personal information was collected for the purpose of an investigation, or where disclosure of the information would reveal confidential commercial information. We may also be prevented by law from providing access to certain personal information. When an access request is refused, we will notify you in writing, document the reasons for refusal, and outline further steps, which may be available to you.

Important changes to our privacy policies and practices will be reflected in this Privacy Policy in a timely manner. We may add, modify, or remove portions of this Policy when we feel it is appropriate to do so.